SHIPPING

US DOMESTIC SHIPPING

Please allow 3-5 business days for our team to process your order. Orders received after 5 PM ET will be processed on the next business day. We typically ship via USPS and do not ship on U.S. holidays.

Once processed, orders shipped within the U.S. typically arrive within 7 business days. International orders typically arrive within 14 business days.

If there’s a delay in your order, please check the tracking information provided in your order confirmation email. [BUSINESS] cannot be responsible for carrier or customs delays.

Have a problem with your order? Check out our FAQ and full return policy below.

Still have questions? Reach out on our contact page.

Shipping Fees

We offer shipping at the following rates:

All times and dates given for delivery of the products are given in good faith but are estimates only.

RETURNS

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below foe more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

All markdown/sale items are final sale.

RETURN PROCESS

To return an item, please email customer service at info@creepinwilly.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and return form provided, then mail your return to the following address:

Creepin’ Willy

Attn: Creepin’ Willy Returns

RMA#

P.O. Box 468

Montrose, NY 10548

United States

Please note, you are responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on the credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details above to arrange a refund or exchange.

Please Note

  • A 15% restocking fee will be charged for all returns.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@creepinwilly.com